Multilingual resources to help our CALD community to Get Ready

14 March 2016

Mayor Tom Tate today launched a series of multilingual videos to assist the Gold Coast’s culturally and linguistically diverse (CALD) community to prepare for emergencies and disasters.

“The official summer storm season is not yet over for this year so we can’t be complacent. We’re all vulnerable to the risks of storms, flooding and bushfires and research shows people from culturally and linguistically diverse communities are especially vulnerable if they cannot access or understand the information provided, particularly if they find themselves in a new environment,” Cr Tate said.

“We know from years of experience that there are simple steps we can take to keep ourselves, our families, pets and properties safe and we want all residents to have access to this information in order to be as prepared as possible if our city was to face a disaster event. 

“I’m proud to launch a series of videos we’ve produced to address a gap in disaster preparedness information for our CALD community.  These resources are another important step towards creating a resilient community.

“Our city is vibrant and proudly diverse with 27.9 per cent of our residents born overseas and 10.2 per cent (or over 50,000) residents who speak a language other than English at home. Of these, 5139 people report speaking English not well or not at all. We also have over 800,000 international visitors travel to our city each year and it’s important they have access to information to help them stay safe.

“We worked with local multicultural advisors to identify the highest priority languages to produce the videos in. Based on Census information and languages spoken by newly arrived migrants and their families, the videos have been produced in Japanese, Chinese languages (Mandarin and Cantonese), Korean, Persian and Arabic.

“Of course, we all hope we’ll never need to use an emergency kit or to evacuate our homes, but extreme weather is part of our lives and as a community, our best protection is to be prepared,” Cr Tate said.

Community at Home guides are also available in the same languages spoken in the videos, as well as Bosnian, Hungarian and Spanish. The resources will be used by organisations like the Multicultural Communities Council Gold Coast, Multicultural Families Organisation, The Migrant Centre and local community groups to help their clients to prepare their families and properties throughout the year.

The videos and guides are available at

For more information on disaster preparedness visit

Birds eye shot of the gold coast beaches and skyline.