Gold Coast Water and Waste update

31 March 2017


  • Approximately 20 properties are still experiencing a water outage in Worongary Road and Glenaura Drive, Tallai.
    • Customer Liaison Officer is on site to door knock these properties and deliver bottled water.
    • Crews are on site making repairs.
    • Water tankers are feeding into the network to supply impacted customers, and some of these customers may experience reduced water pressure during the repair period.
    • Restoration is projected to be 6-7pm tonight.
  • All water reservoirs have been inspected and no damage or problems have been identified.
  • Overall water supply and water quality across the City remains good.


  • All City sewage treatment plants are operating
  • City sewerage pump stations are operating
  • Sewage back-flow has occurred at 4 properties. Customer Liaison Officers are looking after these customers.


  • Normal scheduled waste collections continue. This includes the general, recycling, and green waste wheelie bin service.
  • Some service areas may be impacted due to localised flooding.
  • Customers are reminded to leave their bin out if their service has been missed.
  • Any missed waste services will be caught up as soon as practicable.
  • All waste and recycling centres are operating except for Currumbin, Merrimac and Jacobs Well due to flooded road access. Other centres will remain open subject to local road access.
  • The Stapylton Landfill is now closed due to localised flooding. All commercial operators should divert to the Reedy Creek Landfill site.
  • There are no plans for a city-wide green waste collection or clean up.
  • Customers are encouraged to take green waste to either Reedy Creek or Molendinar Waste and Recycle Centres, which are our preferred sites, to minimise waiting times.
  • We anticipate an increased number of customers will attend our Waste and Recycle Centres over the weekend and longer customer waiting times may be experienced.
  • We appreciate your patience and encourage you to time your visit outside of peak periods. Consider dropping off your waste either early morning or late afternoon.
Birds eye shot of the gold coast beaches and skyline.