Contact us

Visit our Contact page at cityofgoldcoast.com.au to find out how to contact us online, in person or by phone, post or fax.

Water and sewerage enquiries

If your enquiry is regarding water or sewerage services, please contact us on telephone 07 5667 5801 or 1300 000 928, 7am to 6pm, Monday to Friday (for emergencies we're available 24x7).

Please note that for calls of an emergency nature, you may also contact our After Hours Emergency Service any time on 1800 637 000.

Media enquiries

Enquiries from members of the media for further information or interviews should be directed to media@goldcoast.qld.gov.au or telephone 07 5581 7941.

For interviews or comments from the Mayor, please contact our Mayoral Media Adviser at mayoralma@goldcoast.qld.gov.au or by telephone on 07 5581 6198.

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